Rental Terms
What to know before you collect the car
Age, licence tenure and deposit requirements vary by vehicle class. They are all set out below — no surprises at the counter.
By class
Driver and deposit requirements
The young-driver column shows the lower threshold that applies when the additional young-driver fee is paid.
| Vehicle class | Minimum age | Minimum licence | With young driver | Deposit |
|---|---|---|---|---|
| Economy | 21 years old | 1 year(s) | 20 yrs / 1 yr licence | TRY 4,500 |
| Comfort | 23 years old | 2 year(s) | 21 yrs / 1 yr licence | TRY 6,000 |
| Prestige | 25 years old | 3 year(s) | 23 yrs / 2 yr licence | TRY 7,500 |
| Luxury | 27 years old | 5 year(s) | 25 yrs / 3 yr licence | TRY 9,500 |
The daily mileage limit is 500 km across all classes. These terms were recorded on 21 July 2026 and may change; the applicable conditions are confirmed at the booking step. A deposit is not a rental charge: the hold on your card is released when the car is returned undamaged.
FAQ
About renting
What is the minimum age to rent a car?
The minimum age depends on the vehicle segment: 21 for economy, 23 for comfort, 25 for prestige and 27 for luxury. A Young Driver service is available for drivers who do not meet the age requirement.
Which documents do I need to rent?
A valid driving licence (with a national ID number on it) and a credit card issued in the renter’s own name are required.
Is a deposit required?
Yes. A deposit that varies by segment is placed as a hold on the renter’s credit card. When the car is returned undamaged, the deposit is released within 7 business days at the latest.
Is there a credit score requirement?
Yes. A minimum credit score (Findeks) applies and is higher for upper segments.
Can I add additional drivers?
Yes, up to 5 additional drivers can be registered. All of them must meet the age and licence requirements.
Is there a mileage limit?
A daily limit of 500 km applies. For monthly rentals the total limit is set by segment; exceeding it incurs a per-kilometre charge based on the vehicle class.
How does the fuel policy work?
The car must be returned with the same fuel level as at pickup. If returned with less fuel, a service fee is added on top of the missing fuel cost.
Which insurance packages are available?
Damage protection packages with different excess limits are offered, along with personal accident, third-party liability and tyre-glass-headlight-mirror cover. Details are shared at the time of rental.
Can I cancel my reservation?
Cancellation is free up to a set time before pickup. After that, a rental charge may be applied on the total amount.
Can I drop the car off at a different branch?
Yes, you can return the car to a different branch. A one-way fee applies in that case.
How are traffic fines handled?
All traffic fines and bridge/motorway tolls incurred during the rental belong to the renter and are charged to the registered credit card.
Which payment methods are accepted?
Payment is only accepted with a credit card issued in the renter’s own name. Debit cards and virtual cards are not accepted.
Can I take the car abroad?
No. Taking the rental vehicle outside Turkey is prohibited; no insurance is valid abroad.
What should I do in case of an accident?
Ensure your safety first, call the emergency line, obtain the required accident report and alcohol test, photograph the scene and report the incident as soon as possible.